Grand Mondial Casino App - Grand Mondial Mobile for iOS and Android
Download the Grand Mondial mobile casino app for iOS and Android devices and play your favourite casino games on Grand Mondial casino with the best bonus deal.
With a hands-on experience of more than 17 years within the online gambling industry, Grand Mondial Casino has inevitably come under the spotlight and has been subjected to reviews from professionals. If you’re still unsure about whether Grand Mondial Casino’s products are suited for you, you can always read the numerous web reviews created by experts in gambling.
Generally, the operator boasts a high rating among professional reviewers who have examined its Welcome Bonus, Rewards Program, gaming library, supported banking methods, and licensing status.
For our reviews of mobile casino apps, we always take into consideration actual users’ experience with the relevant brand to verify if the information provided on the operators’ platforms is trustworthy. Therefore, we have checked the available reviews left by customers of Grand Mondial on TrustPilot’s platform.
Grand Mondial Casino has been reviewed by 8 customers and has an average rating of 2.9 out of 5 stars. Some 75% of them have given the brand 1 star, whereas 25% have ranked it with 5 stars.
Dissatisfied customers complain about the fairness of games, issues with payouts, and limited selection of games. The positive feedback from users includes their contentment with the customer support staff, the quality of games, and their winnings.
The mobile gaming catalog of Grand Mondial Casino includes more than 550 games spanning diverse genres. From slots and progressive jackpot titles to table classics, video poker, scratch cards, bingo, and live dealer tables, players will enjoy top-rated titles and fair play conditions.
Casino enthusiasts should take into consideration that the number of available games varies across the different jurisdictions.
| Grand Mondial Casino Mobile Games Summary |
|---|
| Software courtesy of |
| Slots |
| Table games |
| Video poker games |
| Progressive jackpots |
| Live dealer tables |
- 25 000 Talons
- 3 Lucky Rainbows
- 4 Corners of Rome
- 6 Rubies of Tribute
- A Tale of Elves
- Alchemy Fortunes
- Asian Beauty
- Blazing Mammoth
- Boom Pirates
- Casino Rewards Midnight Assassin
Grand Mondial Casino’s section for slots provides a wonderful splash of color and reel spinners are sure to enjoy browsing its diverse library. There are many games to accommodate all players’ tastes and budgets. Microgaming’s suite of games stands out with wonderful graphics, immersive sound effects, and captivating storylines.
Here, players will find lots of options for slot machines with 1-20 paylines. Some of the titles worth noting include Arctic Magic, Arthur’s Gold, and Castle Builder II. Casino enthusiasts who prefer wagering on slots with more paylines can have a look at the following releases – Arctic Valor, Assassin Moon, and Lara Croft Temples and Tombs, among many others.
For players who prefer to land more frequent, albeit less lucrative winning combinations, the operator provides a separate tab for 3-reel slot machines. Some of the interesting titles in this category are Diamond Empire, Foxpot, and Mega Money Multiplier.
Games with 5-reel configurations are the most popular slot type nowadays, and Grand Mondial Casino provides a sufficient number of them. Some of the titles from this exciting category are 9 Mad Hats, Age of Discovery, and Amazing Link Apollo. Amber Sterling’s Mystic Shrine is yet another captivating adventure-themed slot that we would recommend, with 20 paylines and a variety of cutting-edge features.
- American Roulette Gold
- Auto Roulette
- European Roulette
- Baccarat
- Atlantic City Blackjack Gold
- Classic Blackjack with Noble Diamonds
- Dragon Tiger
- Match Day
- Sic Bo
- Wheel of Winners
Players will find a diverse range of classic casino games when they navigate to the Tables category. Grand Mondial Casino offers top-rated releases including 9 Pots of Gold Roulette, Atlantic City Blackjack, and No Commission Baccarat.
Sic Bo is also at the disposal of casino aficionados. The ideal reward for soccer enthusiasts looking for a fresh game of chance is Microgaming’s Match Day. The rules of the online game Dragon Tiger are comparable to those of baccarat. However, instead of Player and Banker, the game features two animal characters – Dragon and Tiger.
Three Wheel Roulette is yet another innovative multi-table version from the studio. The three wheels are played simultaneously, which triples players’ chances of winning. Racetrack betting, Favorite bets, and Special Bets are some of the game’s essential elements.
- Atlantean Treasures: Mega Moolah
- Cash Splash
- Casino Rewards – Treasure Quest
- Casino Rewards 20 Year Celebration
- Immortal Romance Mega Moolah
- Mega Moolah
- Mega Vault Millionaire
- Roulette Mega Moolah
- Treasure Nile
The Progressive Jackpot section of Grand Mondial Casino provides players with the opportunity to land some life-changing wins. Casino Rewards – Treasure Quest, Casino Rewards 20 Year Celebration, and Mega Vault Millionaire are among the exclusive titles that are present in the gaming lobbies of members of the Casino Rewards Group.
Some of the other titles worth playing include Cash Splash, Immortal Romance Mega Moolah, and Treasure Nile. The Atlantean Treasures: Mega Moolah progressive jackpot is a sequel to the emblematic Mega Moolah slot. The game features 5 reels, 10 paylines, and an RTP of 92.08%. It takes casino enthusiasts on an underwater adventure in search of a treasure in the lost city of Atlantis.
- Fortune Finder with Holly
- Real Baccarat with Sarati
- Real Roulette with Bailey
- Real Roulette with George
- Real Roulette with Mattew
- Redeal Blackjack
- Ultimate Blackjack with Olivia
- Vinnie Jones Blackjack
- Vinnie Jones Roulette
- Vinnie Jones Stories Roulette
The live tables at Grand Mondial Casino are powered by Real Dealer Studios. The software company has a substantial offering able to keep players entertained for hours on end. It is known to successfully merge RNG play and pre-recorded videos.
Mobile players get to enjoy a variety of titles from the comfort of their surroundings. Members of the casino can try different variations of roulette, blackjack, and baccarat.
Players willing to try out a classic roulette game with a few interesting features and a famous face might be thrilled with what Vinnie Jones Roulette has to offer. The famous actor and former footballer stars in other games as well, such as Vinnie Jones Blackjack and Vinnie Jones Stories Roulette. The game is a variation of European Roulette with a single zero on the board.
Ultimate Blackjack with Olivia is another must-play title on our list, featuring an RTP of 99.51%. As for baccarat, we can recommend Real Baccarat with Courtney.
- Aces and Faces
- All Aces Poker
- Bonus Poker Deluxe
- Bingote
- Break Da Bank Again Video Bingo
- Pachinko
- Thunderstruck II Video Bingo
- Sure Win Scratch
- Lost Vegas Zombies Scratch
- Lucky Leprechaun Scratch
The gaming catalog of Grand Mondial Casino would not be complete without the range of video poker titles that are in high demand among casino enthusiasts. Some of the most popular games in this category include Aces and Eights, Bonus Deuces Wild, Jacks or Better, and Joker Poker.
Grand Mondial Casino offers an additional section dedicated to an assortment of games including plenty of variations for scratch cards and video bingo. Scratch-card games feature a variety of themes with some of the most interesting options being Cricket Star Scratch, Immortal Romance Scratch, and Lost Vegas Survivors Scratch.
Bingo enthusiasts are welcome to try out games such as Pachinko, Thunderstruck II Video Bingo, and Immortal Romance Video Bingo. Incan Adventure by Microgaming is an arcade-like slot with no reels and paylines. It can be found under the Variety section.
Thanks to technological advancements over the past few years, gamblers can now wager on their favorite games even from their portable gadgets. As a matter of fact, more and more players prefer to use their smartphones or tablets over their PCs. They can enjoy various mobile-compatible games from the comfort of their surroundings provided they have a strong Internet connection.
Casino players who have chosen to wager on games provided by Grand Mondial Casino will enjoy a hassle-free experience, as the operator has optimized its platform to run flawlessly on all mobile devices. All they need to do is to load the website in the mobile browser of their smartphones.
The operator offers mobile users the opportunity to set up biometric recognition for a safer and faster login to the mobile platform. As a whole, the browser-based mobile app of Grand Mondial Casino features all the available functionalities of its desktop counterpart. The games load quickly and the quality of the visuals and sound effects remains unaltered regardless of the size of the mobile device.
Currently, Grand Mondial Casino does not offer a native app for devices running on Android and iOS. However, this is nothing to complain about, as the in-browser platform works faultlessly.
| Grand Mondial Casino App Supported Devices Summary |
|---|
| iOS app technical requirements |
| Android app technical requirements |
Grand Mondial Casino App Features
The homepage of Grand Mondial Casino’s mobile platform features the Mega Money Wheel game against a dark, star-studded background. The luxurious atmosphere brings the promise of potential jackpot winnings. As a member of the Casino Rewards family of gambling brands, Grand Mondial Casino lives up to this opulent environment.
In terms of navigation, users have nothing to complain about. Once they log in to their accounts, they will find the Cashier section in the upper right-hand corner of the mobile site. Next to the Cashier button, users will find the My Account space, where they can check their available cash and bonus balances. The Game History with the login sessions’ durations and wagering amounts are also there.
The operator’s promotional offers, Loyalty Program, gaming library, banking processors, and help desk are to be found at the bottom of the mobile site. There is a convenient search functionality enabling players to sift through the catalog and find their favorite games in the blink of an eye.
The homepage of Grand Mondial Casino’s mobile platform features the Mega Money Wheel game against a dark, star-studded background. The luxurious atmosphere brings the promise of potential jackpot winnings. As a member of the Casino Rewards family of gambling brands, Grand Mondial Casino lives up to this opulent environment.
In terms of navigation, users have nothing to complain about. Once they log in to their accounts, they will find the Cashier section in the upper right-hand corner of the mobile site. Next to the Cashier button, users will find the My Account space, where they can check their available cash and bonus balances. The Game History with the login sessions’ durations and wagering amounts are also there.
The operator’s promotional offers, Loyalty Program, gaming library, banking processors, and help desk are to be found at the bottom of the mobile site. There is a convenient search functionality enabling players to sift through the catalog and find their favorite games in the blink of an eye.
Grand Mondial Casino App Mobile Promotions
Grand Mondial Casino throws in an attractive Welcome Bonus offer that would appeal to every avid reel spinner, with 150 chances to be the next jackpot winner on the Mega Money Wheel game. Loyal patrons of the casino are not left wanting either, as they are automatically enrolled in one of the best and most rewarding Loyalty Schemes within the iGaming industry. We will explore both of them in detail in the following sections of our review. Players should not forget to examine the promotions’ terms and conditions, as adhering to them is of essential importance for the successful cashout of their winnings.
Welcome Bonus Loyalty Scheme
Welcome Bonus
With a first deposit of as little as $10, Grand Mondial Casino gives its patrons not one but 150 possibilities to become instant millionaires. Registration is a child’s play and can be completed within minutes by tapping on the ‘Play Now’ tab. The amazing winning opportunities do not stop here though. Players can double their chances within a limited period by depositing a second time and getting a 100% Match Bonus of up to $250. Much like the free spins bonus, the match bonus requires a minimum deposit of $10.
Once casino enthusiasts create their accounts, they should navigate to the Cashier, where they should select an appropriate payment method. Deposits are instantly processed and the 150 chances to win the jackpot of the Mega Money Wheel Game are credited within the next two hours. Each of the 150 free spins is worth $0.10, or $15.00 in total. The promotion must be claimed within 7 days of depositing funds to the online casino.
As per the terms and conditions attached to this Sign-Up offer, the bonus funds are subject to wagering requirements of 200x. From the third deposit onwards, players are supposed to abide by wagering requirements of 30x.
The casino does not specify an expiration date for the bonus cash. Nevertheless, players should bear in mind that if their accounts have been inactive for 60 days, the bonus and any associated winnings will be forfeited, barring an earlier completion of the rollover requirements.
| Grand Mondial Casino App Welcome Bonus at a Glance |
|---|
| Bonus amount and percentage |
| Promo code |
| Minimum deposits |
| Validity |
| Playthrough |
| Maximum wager |
| Disqualified countries |
| Disqualified games |
| Payment method restrictions |
Loyalty Scheme
Detailed information on the Loyalty Program of Grand Mondial Casino can be obtained by navigating to the relevant tab located at the bottom area of the mobile platform. The casino is one of the 30+ brands that form the reputable Casino Rewards Group.
Once in their account, users can see their current VIP status level and the number of VIP points they have accumulated. From the moment they collect 1,000 points, they become eligible to retrieve various benefits such as weekly promotions, giveaways, and birthday bonuses.
Membership in Grand Mondial Casino provides players with plenty of other perks. The most significant and rewarding of them is the Time of Your Life Sweepstakes. Additionally, each VIP level from the Loyalty program has its own jackpot pool. Customers get access to more jackpot pools the higher their VIP status has progressed.
The more players play, the higher they will go. Wagers on different games earn a different number of points. Thus, for every $10 wagered on slots, players are awarded 1 VIP point. Table games and roulette bring 0.5 VIP points, whereas video poker and blackjack – 0.1 VIP point.
There are five VIP levels altogether and players are required to collect a certain number of points to reach a level. Thus, Bronze VIP level players need 1 point, Silver VIP level players – 6 points, Gold VIP level players – 81 points, Platinum VIP level players – 201 points, and Diamond VIP level players – 401 points. They preserve their VIP level until the end of each calendar month. The next month, they are supposed to reach the ’points maintenance level’ or otherwise they will descend a level.
The latest winners of the Casino Rewards jackpots are published daily, along with the names of the games they have played and the amounts they have won.
Grand Mondial Casino throws in an attractive Welcome Bonus offer that would appeal to every avid reel spinner, with 150 chances to be the next jackpot winner on the Mega Money Wheel game. Loyal patrons of the casino are not left wanting either, as they are automatically enrolled in one of the best and most rewarding Loyalty Schemes within the iGaming industry. We will explore both of them in detail in the following sections of our review. Players should not forget to examine the promotions’ terms and conditions, as adhering to them is of essential importance for the successful cashout of their winnings.
With a first deposit of as little as $10, Grand Mondial Casino gives its patrons not one but 150 possibilities to become instant millionaires. Registration is a child’s play and can be completed within minutes by tapping on the ‘Play Now’ tab. The amazing winning opportunities do not stop here though. Players can double their chances within a limited period by depositing a second time and getting a 100% Match Bonus of up to $250. Much like the free spins bonus, the match bonus requires a minimum deposit of $10.
Once casino enthusiasts create their accounts, they should navigate to the Cashier, where they should select an appropriate payment method. Deposits are instantly processed and the 150 chances to win the jackpot of the Mega Money Wheel Game are credited within the next two hours. Each of the 150 free spins is worth $0.10, or $15.00 in total. The promotion must be claimed within 7 days of depositing funds to the online casino.
As per the terms and conditions attached to this Sign-Up offer, the bonus funds are subject to wagering requirements of 200x. From the third deposit onwards, players are supposed to abide by wagering requirements of 30x.
The casino does not specify an expiration date for the bonus cash. Nevertheless, players should bear in mind that if their accounts have been inactive for 60 days, the bonus and any associated winnings will be forfeited, barring an earlier completion of the rollover requirements.
| Grand Mondial Casino App Welcome Bonus at a Glance |
|---|
| Bonus amount and percentage |
| Promo code |
| Minimum deposits |
| Validity |
| Playthrough |
| Maximum wager |
| Disqualified countries |
| Disqualified games |
| Payment method restrictions |
Detailed information on the Loyalty Program of Grand Mondial Casino can be obtained by navigating to the relevant tab located at the bottom area of the mobile platform. The casino is one of the 30+ brands that form the reputable Casino Rewards Group.
Once in their account, users can see their current VIP status level and the number of VIP points they have accumulated. From the moment they collect 1,000 points, they become eligible to retrieve various benefits such as weekly promotions, giveaways, and birthday bonuses.
Membership in Grand Mondial Casino provides players with plenty of other perks. The most significant and rewarding of them is the Time of Your Life Sweepstakes. Additionally, each VIP level from the Loyalty program has its own jackpot pool. Customers get access to more jackpot pools the higher their VIP status has progressed.
The more players play, the higher they will go. Wagers on different games earn a different number of points. Thus, for every $10 wagered on slots, players are awarded 1 VIP point. Table games and roulette bring 0.5 VIP points, whereas video poker and blackjack – 0.1 VIP point.
There are five VIP levels altogether and players are required to collect a certain number of points to reach a level. Thus, Bronze VIP level players need 1 point, Silver VIP level players – 6 points, Gold VIP level players – 81 points, Platinum VIP level players – 201 points, and Diamond VIP level players – 401 points. They preserve their VIP level until the end of each calendar month. The next month, they are supposed to reach the ’points maintenance level’ or otherwise they will descend a level.
The latest winners of the Casino Rewards jackpots are published daily, along with the names of the games they have played and the amounts they have won.
Mobile Payments at Grand Mondial Casino
Banking is an important aspect of casino players’ overall experience with a particular brand. Grand Mondial Casino supports a sufficient number of diverse payment processors. We will focus on the available deposit and withdrawal methods, the minimum and maximum limits stipulated by the operator, as well as the average timeframes for transaction processing.
Topping up Mobile Balance at Grand Mondial Casino Cashing Out Winnings at Grand Mondial Casino
Topping up Mobile Balance at Grand Mondial Casino
Customers of Grand Mondial Casino are enabled to set up their accounts using one of the following currencies – CAD, USD, GBP, and EUR. The operator accepts VISA, MasterCard, and JCB credit/debit card brands. MuchBetter, Google Pay, and ecoPayz are a few examples of e-wallets players could use as an alternative. These allow fast, secure, and instant deposits. Other than that, players have better control over the funds they spend on gambling.
Prepaid vouchers are other viable payment processors that can be used for replenishing one’s gambling account. The available options at Grand Mondial Casino include Paysafecard, Neosurf, and Flexepin. Some of the other reliable and secure banking methods supported by the operator include Interac, eCheck, Instadebit, iDebit, and Instant Payments.
The least that players are allowed to deposit amounts to $10, whereas the maximum limits on deposits are not stated. Deposits are handled with no additional costs and all payments to the online casino are instantly processed.
| Depositing at Grand Mondial Casino App |
|—|
| Deposit method | Minimum deposit | Maximum deposit | Deposit fees | Average timeframes |
| VISA | $10.00 | Not specified | No fees | Instant |
| Mastercard | $10.00 | Not specified | No fees | Instant |
| JCB | $10.00 | Not specified | No fees | Instant |
| Interac | $10.00 | Not specified | No fees | Instant |
| eCheck | $10.00 | Not specified | No fees | Instant |
| Paysafecard | $10.00 | Not specified | No fees | Instant |
| MuchBetter | $10.00 | Not specified | No fees | Instant |
| Google Pay | $10.00 | Not specified | No fees | Instant |
| Instadebit | $10.00 | Not specified | No fees | Instant |
| Neosurf | $10.00 | Not specified | No fees | Instant |
| Instant Payments | $10.00 | Not specified | No fees | Instant |
| iDebit | $10.00 | Not specified | No fees | Instant |
| Flexepin | $10.00 | Not specified | No fees | Instant |
| ecoPayz | $10.00 | Not specified | No fees | Instant |
Cashing Out Winnings at Grand Mondial Casino
Registered players undergo an account verification procedure. In the event that an account is found to contain incorrect or missing registration information, the casino reserves the right to suspend it until the verification has been fully accomplished. The procedure involves the provision of a copy of a valid ID, documents confirming residence, and proof of ownership of financial accounts.
Once players request a withdrawal, the funds will be held in pending for 48 hours. After that, cashouts are processed on the next business day.
There will be a currency conversion fee of 2.5% for withdrawals that must be handled in a different currency than the one the player used to fund their casino account. Direct Bank Transfers are processed against a fee of $50 for withdrawals up to 3,000 units and $100 for withdrawals above 3,000 units.
Grand Mondial Casino has implemented a sufficient range of withdrawal methods, with minimum withdrawal limits set to $50 and maximums of $4,000 per week.
| Withdrawals at Grand Mondial Casino App |
|---|
| Withdrawal method |
| VISA |
| Mastercard |
| JCB |
| Interac |
| eCheck |
| MuchBetter |
| Instadebit |
| Neosurf |
| Instant Payments |
| iDebit |
| ecoPayz |
| Direct Bank Transfers |
Banking is an important aspect of casino players’ overall experience with a particular brand. Grand Mondial Casino supports a sufficient number of diverse payment processors. We will focus on the available deposit and withdrawal methods, the minimum and maximum limits stipulated by the operator, as well as the average timeframes for transaction processing.
Customers of Grand Mondial Casino are enabled to set up their accounts using one of the following currencies – CAD, USD, GBP, and EUR. The operator accepts VISA, MasterCard, and JCB credit/debit card brands. MuchBetter, Google Pay, and ecoPayz are a few examples of e-wallets players could use as an alternative. These allow fast, secure, and instant deposits. Other than that, players have better control over the funds they spend on gambling.
Prepaid vouchers are other viable payment processors that can be used for replenishing one’s gambling account. The available options at Grand Mondial Casino include Paysafecard, Neosurf, and Flexepin. Some of the other reliable and secure banking methods supported by the operator include Interac, eCheck, Instadebit, iDebit, and Instant Payments.
The least that players are allowed to deposit amounts to $10, whereas the maximum limits on deposits are not stated. Deposits are handled with no additional costs and all payments to the online casino are instantly processed.
| Depositing at Grand Mondial Casino App |
|—|
| Deposit method | Minimum deposit | Maximum deposit | Deposit fees | Average timeframes |
| VISA | $10.00 | Not specified | No fees | Instant |
| Mastercard | $10.00 | Not specified | No fees | Instant |
| JCB | $10.00 | Not specified | No fees | Instant |
| Interac | $10.00 | Not specified | No fees | Instant |
| eCheck | $10.00 | Not specified | No fees | Instant |
| Paysafecard | $10.00 | Not specified | No fees | Instant |
| MuchBetter | $10.00 | Not specified | No fees | Instant |
| Google Pay | $10.00 | Not specified | No fees | Instant |
| Instadebit | $10.00 | Not specified | No fees | Instant |
| Neosurf | $10.00 | Not specified | No fees | Instant |
| Instant Payments | $10.00 | Not specified | No fees | Instant |
| iDebit | $10.00 | Not specified | No fees | Instant |
| Flexepin | $10.00 | Not specified | No fees | Instant |
| ecoPayz | $10.00 | Not specified | No fees | Instant |
Registered players undergo an account verification procedure. In the event that an account is found to contain incorrect or missing registration information, the casino reserves the right to suspend it until the verification has been fully accomplished. The procedure involves the provision of a copy of a valid ID, documents confirming residence, and proof of ownership of financial accounts.
Once players request a withdrawal, the funds will be held in pending for 48 hours. After that, cashouts are processed on the next business day.
There will be a currency conversion fee of 2.5% for withdrawals that must be handled in a different currency than the one the player used to fund their casino account. Direct Bank Transfers are processed against a fee of $50 for withdrawals up to 3,000 units and $100 for withdrawals above 3,000 units.
Grand Mondial Casino has implemented a sufficient range of withdrawal methods, with minimum withdrawal limits set to $50 and maximums of $4,000 per week.
| Withdrawals at Grand Mondial Casino App |
|---|
| Withdrawal method |
| VISA |
| Mastercard |
| JCB |
| Interac |
| eCheck |
| MuchBetter |
| Instadebit |
| Neosurf |
| Instant Payments |
| iDebit |
| ecoPayz |
| Direct Bank Transfers |
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Grand Mondial Casino App Security and Licensing
As a well-established operator from the reputable Casino Rewards Group, Grand Mondial Casino lives up to the expectations for players’ safety. The remote gambling entity is managed by Fresh Horizons Limited, a company bearing the seals of approval of three renowned gambling authorities.
The casino takes the necessary precautions to safeguard its customers’ personal information from unauthorized access. To achieve this, the operator utilizes 128-bit SSL encryption, tokenization, and password protection. Only a limited number of company employees have access to the databases in which sensitive information is stored.
It has become standard practice for reputable casino operators to implement tools facilitating responsible gambling and Grand Mondial Casino is no exception. Members of the interactive gambling site are enabled to set daily, weekly, and monthly limits on the amounts of money wagered, as well as take advantage of the cooling-off and self-exclusion features. Taking a quick self-assessment test and contacting a responsible gambling organization are also among the options provided to gamblers.
And last but not least, the fair play conditions at Grand Mondial Casino are ensured by an independently reviewed Random Number Generator. The company publishes the results and every player has access to them by clicking on eCOGRA’s logo found in the footer of the mobile platform.
| Region Restrictions and Safety at Grand Mondial Casino |
|---|
| Encryption |
| Two-factor authentication |
| Minimum age requirement |
| Licenses |
| Restricted regions |
| Responsible gaming tools |
Mobile Customer Support at Grand Mondial Casino
Having a highly-professional and responsive customer support team is of essential importance for every successful business. Grand Mondial Casino has a solid reputation and an impressive customer base, so it undoubtedly knows how to pamper its patrons. Two communication channels are in place for customers to reach a rep when they are in need of assistance. They may either send an email to support@crhelpdesk.com or contact a company employee via the 24/7 Live Chat facility.
Emails are processed for 48 hours, whereas queries sent via Live Chat are handled within minutes. There is also an FAQ section, providing useful information at all stages of customers’ gambling journey.
| Customer Service Channels at Grand Mondial Casino |
|---|
| Phone |
| Live chat |
| Average response times |
| Support languages |
Grand Mondial Casino App Q&A
What should I do if I forget my password?
Customers who have forgotten their password or entered an incorrect password or username twice should navigate to the upper left-hand corner of the in-browser app and tap ‘Forgot your account/password’. A customer support rep will instantly provide assistance and resolve the issue in under 2 minutes. Customers are only supposed to type in their email address and the query will be duly handled.
How to register as a customer of Grand Mondial Casino?
Registration at Grand Mondial Casino is completed in under 5 minutes. Players are required to fill in their name, and email address, and choose a strong password. Other information requested upon registration includes the customer’s address of residence. Shortly after registration, the operator provides a username, consisting of 4 or 5 characters followed by a series of numbers.
How to retain a VIP level at the Casino Rewards Loyalty Program?
Casino players start their journey at Grand Mondial Casino with Green Level. For every $10 wagered on slots, they receive 1 Status point. The other games award fewer points. Once they acquire 1 Status Point, they obtain a Bronze level. The other levels of the program are respectively Silver, Gold, Platinum, and Diamond. The Status Points required to maintain a level are as follows: 1 – for the Bronze level, 4 – for the Silver level, 40 – for the Gold level, 100 – for the Platinum level, and 200 – for the Diamond level.
What does the accreditation from eCOGRA ensure?
Gambling operators who abide by eCOGRA’s requirements are awarded the organization’s Safe and Fair Seal. By clicking on the organization’s logo, players can check the figures reflecting the percentage of total player winnings to the total amount wagered for a particular period. The organization also delivers reports on the randomness of blackjack, roulette, and video poker games provided by the casino.
What are the games’ contributions toward meeting the wagering requirements?
Game weightings are another important aspect to take into consideration when opting for a bonus. Slots contribute 100% toward the play-through requirements. Games such as Table Poker, Casino War, and Sic Bo count 50% toward the rollover. Other gaming genres contribute as little as 10% and 2%.
Verdict
In conclusion, we may safely recommend Grand Mondial Casino to players. The brand boasts an enviable experience within the highly-competitive gambling industry and forms part of the reputable Casino Rewards Group. As such, Grand Mondial Casino is the home of multiple instant millionaires and thousands of satisfied customers around the world.
WHAT WE LIKED ABOUT GRAND MONDIAL CASINO APP
1150 chances to land the jackpot with a deposit of $10
2Casino Rewards Loyalty Program
3The best selection of Microgaming-powered titles
4A sufficient range of secure banking methods
5The latest security measures to protect sensitive data
1150 chances to land the jackpot with a deposit of $10
2Casino Rewards Loyalty Program
3The best selection of Microgaming-powered titles
4A sufficient range of secure banking methods
5The latest security measures to protect sensitive data
WHAT WE DISLIKED ABOUT GRAND MONDIAL CASINO APP
1No-deposit bonuses are lacking
2High wagering requirements attached to the Welcome Bonus
3Inactive accounts are closed after 60 days
4Direct Bank Transfers involve a fee
5The website design may look a bit outdated to some players
1No-deposit bonuses are lacking
2High wagering requirements attached to the Welcome Bonus
3Inactive accounts are closed after 60 days
4Direct Bank Transfers involve a fee
5The website design may look a bit outdated to some players
FAQ
Who owns Grand Mondial Casino?
Grand Mondial Casino is owned and operated by Fresh Horizons Ltd.Aug 5, 2024
Who owns Grand Mondial Casino?
Grand Mondial Casino is owned and operated by Fresh Horizons Ltd.Aug 5, 2024
What are casino rewards?
These rewards can come in various forms, including: Comp Points (Comps): Points accumulated based on the amount of money wagered. These points can be redeemed for free play, dining, hotel stays, and other perks. Tier Status: Many casinos have tiered loyalty programs.Jul 10, 2024
What are casino rewards?
These rewards can come in various forms, including: Comp Points (Comps): Points accumulated based on the amount of money wagered. These points can be redeemed for free play, dining, hotel stays, and other perks. Tier Status: Many casinos have tiered loyalty programs.Jul 10, 2024
Is Grand Mondial Casino legit?
Yes, Grand Mondial is a legit online casino in Canada (this includes Ontario) that is licensed by the Kahnawake Commission and iGaming Ontario.5 Aug 2024
Who owns Grand Mondial Casino?
Grand Mondial Casino is owned and operated by Fresh Horizons Ltd.Aug 5, 2024
Will I receive a bonus if I register for WPT Global?
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